Friday, September 11, 2009

Woe is me...

It's really amazing how someone and what they say to you can affect your mood.

I currently have a wonderful weekend planned. Tonight I'm going to dinner with my fabulous husband and hilarious parents, and then we are taking advantage of some super duper discount cards at Yankee Candle. Tomorrow (after a few hours of work) I will be hanging out with two great friends who I have been blessed to meet and get to know because of my husband, and then taking in another ODU football game with Jonathan! Sunday will be my first day running again, and I'm super siked! I people think I'm crazy, but with a week off, I can not wait to get back to it.

The purpose of that last paragraph was to show that by all normal accounts, I should be in an excellent mood...but I'm not. And it's not because something painful, horrible, or even slightly bad had happened in my life, it's because of my MEMBERS!!

For some reason when I have a member with a bad attitude, I get upset, even when I never did anything wrong. The worst for me is the members with the uppity attitudes, and 'shockingly', I experience these quite frequently in Williamsburg. Everyone thinks they are the best member, or have been here the longest, or have the most money, or are the best friend of 'a number' of the members on the board of directors...

Today I had a member get insulted by the way our system printed a print out for her. She proceeded to berade me for at least 10 minutes on how unprofessional the print out I gave her was. She told me that when she was an executive assistant for 'a number' of CEO's and other Executives she would never give out something like this. The reason she thought the print out was unprofessional was because it wasn't on letter head, and I hadn't personally typed it up. I found myself not only getting angry at the member, but also feeling ashamed of what I had given her. It is only now that I'm typing this that I realize that after working in the Branch for over a year, that is the first time I have ever had someone have that complaint, why then did I feel ashamed or even angry?

This woman was totally a twit, and I did nothing wrong...I know this...but I will still probably dwell for the next 2 and a half hours of the work day. I guess on the flip side, super positive members make me happy and put me in a good mood, I just wish there were more of them, and NONE of the negative, sucky ones...

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